Privacy Policy for www.ivystoneluxe.com
Last Updated: January 22, 2026
Ivystone Group, LLC and its affiliated entities (“Ivystone,” “we,” “us,” or “our”) value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.ivystoneluxe.com (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of the Site.
Important Note About This Site
This Site is informational and non-transactional. We do not accept orders or process payments through this Site.
1. Information We Collect
We collect information to operate our business, respond to inquiries, improve the Site, and maintain security.
A. Information You Provide
We collect personal information that you choose to submit through the Site, such as when you use our Contact Us form. Depending on what you submit, this may include your name, email address, phone number, company name, and any information you include in your message.
We use this information to respond to your inquiry, communicate with you, and maintain internal records related to your request. We may retain Contact Us submissions for a reasonable period of time to address your request, for recordkeeping, and for security and compliance purposes.
B. Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address
- Browser type, device type, and operating system
- Pages viewed and links clicked
- Referring URLs and navigation paths
- General usage and performance data
This information helps us understand how the Site is used, improve performance, and maintain security.
C. Information Received from Third Parties
We may receive information from service providers that support the Site and our communications, such as website analytics providers and email platforms.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Support Site functionality
- Remember preferences
- Analyze Site performance and usage
- Measure marketing and communications effectiveness
- Help prevent fraud and misuse
Types of cookies may include session cookies, persistent cookies, and third-party cookies. Most browsers allow you to manage cookies through your settings. If you block cookies, some Site functionality may be affected.
3. Analytics and Communications Technologies
To support transparency and compliance, we disclose the tools used on the Site.
A. Google Analytics 4 (GA4)
We use Google Analytics 4 (“GA4”) to understand how visitors use the Site. GA4 may collect device and browser information, interaction data, approximate location, and engagement metrics.
Google Signals. If enabled, Google Signals may associate your activity across devices if you are signed into a Google account and have consented to ad personalization. We do not receive personally identifiable information from Google.
Advertising and Data Sharing. GA4 may be used for aggregated measurement. We do not sell or share personal information as those terms are defined under the California Privacy Rights Act.
B. Microsoft Clarity (Session Replay and Heatmaps)
We use Microsoft Clarity to better understand how visitors interact with the Site and to improve usability and performance. Clarity provides analytics such as heatmaps and session replay, which may capture interactions such as clicks, scrolling, mouse movement, and similar activity. Clarity is configured to help protect privacy by masking data that may contain sensitive or personal information, including information entered into certain form fields. For more information about Microsoft’s privacy practices, please review the Microsoft Privacy Statement.
C. Issuu Embedded Catalog Viewer
We use Issuu to embed and display digital catalogs and PDFs on the Site. When you view an embedded catalog, Issuu may collect information about your device and interactions with the embedded content (including through cookies or similar technologies) to provide the viewer experience and analytics. Ivystone does not control Issuu’s data collection or privacy practices. For more information, please review Issuu’s privacy policy.
D. Acoustic Email Communications and Tracking
We use Acoustic to send certain communications. If you open an email or click a link in an email we send, Acoustic may record engagement information such as opens, clicks, and related activity to help us understand communication performance. If links in emails direct you to the Site, we may measure traffic and engagement associated with those communications.
4. How We Use Personal Information
We use personal information to:
- Respond to inquiries and provide requested information
- Operate and maintain the Site
- Improve Site performance, functionality, and user experience
- Conduct analytics and reporting
- Send promotional or administrative communications (where permitted)
- Prevent fraud, misuse, or security issues
- Comply with legal obligations
5. How We Share Personal Information
We do not sell or share personal information as those terms are defined under the California Privacy Rights Act.
A. Service Providers
We may share information with vendors and service providers that help us operate the Site and communications, such as analytics providers, hosting providers, and email platforms. These providers receive only the information reasonably necessary to perform their services.
B. Legal or Safety Obligations
We may disclose information if needed to comply with law, respond to lawful requests, investigate potential fraud or security issues, or protect the rights, property, and safety of Ivystone, our customers, or others.
C. Business Transfers
If Ivystone is involved in a merger, acquisition, or asset transfer, personal information may be transferred as part of that transaction, consistent with this Privacy Policy.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Choices
A. Cookies
You may be able to control cookies through your browser settings. If you block cookies, certain Site features may not function as intended.
B. Email Communications
If you receive marketing emails from us, you may opt out by using the unsubscribe link included in those emails. You may still receive non-promotional communications where appropriate.
8. Children’s Privacy
This Site is intended for adults. We do not knowingly collect personal information from individuals under age 18.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when posted on the Site.
11. Contact Information
Ivystone Group, LLC
301 Commerce Drive
Exton, PA 19341
Email:
Phone: 1-800-327-9036
California Privacy Rights Addendum (CPRA/CCPA)
This section applies to California residents.
A. Categories of Personal Information Collected
Depending on how you interact with the Site, we may collect:
- Identifiers (such as name, email address, IP address)
- Internet or other electronic network activity information (such as browsing and interaction data)
- Device and approximate geolocation information
- Inferences derived from usage data (such as general preferences based on aggregated activity)
We do not use sensitive personal information for purposes beyond those permitted by CPRA.
B. Purposes for Collection
We collect and use personal information for the purposes described in this Privacy Policy, including operating the Site, responding to requests, analytics, communications, security, and legal compliance.
C. Your Privacy Rights
California residents may have the right to request access to, correction of, or deletion of certain personal information, and to receive information about our collection, use, and disclosure practices. You also have the right not to be discriminated against for exercising these rights.
To submit a request, contact us at or call 1-800-327-9036. We may need to verify your identity before responding.
D. No Sale or Sharing of Personal Information
We do not sell or share personal information as defined under CPRA, and we do not knowingly sell or share information of individuals under age 16.
E. Authorized Agents
If you use an authorized agent to submit a request, we may require proof of authorization and may also require you to verify your identity directly with us.
F. Data Retention
We retain personal information only as long as reasonably necessary for business operations, legal and regulatory obligations, security, and fraud prevention.